80% of companies believe they deliver a superior customer experience.
But only 8% of their customers agree.
ZenCX creates software that facilitates stronger connections between banks and their customers, which results in greater market share, better account holder retention,lower acquisition costs and long-term cost efficiency. Our software products are all designed to be engaging, to accomplish the task at hand, and to make work flow quickly and smoothly.
We provide software tools to the marketing and sales departments for retail, business and private banking. Our product navigator will help our clients offer the best products & services for each customer based on their needs and profile. For example, a potential business banking customer may visit a branch to open a checking account but could also qualify for a line of credit, treasury management services or a new credit card.
By matching needs and cross-selling accounts to customers, ZenCX software creates higher profitability and improved customer satisfaction.